I want to tell you DON'T FLY UNITED!!! I took 10 students and 5 adults to Europe on a student tour. We had a 14 hour delay due to weather on the beginning of the trip. United lost our 13 bags. They returned eight of them seven days into our trip. The other five finally made it back to Tennessee four days after we returned home. The worst part of the trip was the return flight. We were supposed to fly into Nashville Tennessee on June 13. We landed at Washington Dulles just as a storm hit and our flight was canceled. We offered to fly to Huntsville, Knoxville, Memphis, Birmingham or Nashville. Even with all these locations, we spent 56 hours at the airport.
We called our U.S. Senator Bob Corker who called United and we got booked on a flight to Knoxville June 15. Senator Corker also persuaded United to comp us rooms at the Hyatt and meal vouchers!!!
So far, United has offered to send us a $100 off our next flight on United for each person. We have sent them receipts for all the food that we had to buy in the airport as well as the clothes that we had to buy while on the trip. I will pack differently next time and make sure that I don't fly United!
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